MMV ACADEMY
Agent Education & Orientation Program
Goals of the Program
The goal of our New Agent Education - known as the MMV Academy, is to provide our new agents with the necessary orientation to our agency and preferred suppliers. This program is designed to give agents a strong foundation on which to build a successful independent travel business. Your education will include online education modules, assignments, quote requests, supplier training, live Q&A's, webinars, and personalized support via our online agency groups, under the guidance of our Education Manager.
During the agent's first 6 months, professional skills will be taught in the following areas:
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Agent Policies and Procedures
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Sales and Booking Process
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Client Communication
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Business Best Practices
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Social Media and Marketing for Success
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Specialized courses for each of our Preferred Specialties: Disney Destinations, Universal Parks & Resorts, All-Inclusive Resorts, and Cruises.
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And More!
ONGOING AGENT EDUCATION
All MMV agents are provided with multiple opportunities for ongoing education via the following:
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Exclusive MMV Online Education Modules
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Supplier Webinars for MMV Agents
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Agency Webinars
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Supplier Online Education
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Onsite Agent Education Programs
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Individual and Group Familiarization (FAM) Trips