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Agent Education & Orientation Program 

Goals of the Program

The goal of our New Agent Education - known as the MMV Academy, is to provide our new agents with the necessary orientation to our agency and preferred suppliers. This program is designed to give agents a strong foundation on which to build a successful independent travel business. Your education will include online education modules, assignments, quote requests, supplier training, live Q&A's, webinars, and personalized support via our online agency groups, under the guidance of our Education Manager.

During the agent's first 6 months, professional skills will be taught in the following areas:

  • Agent Policies and Procedures

  • Sales and Booking Process

  • Client Communication

  • Business Best Practices

  • Social Media and Marketing for Success

  • Specialized courses for each of our Preferred Specialties: Disney Destinations, Universal Parks & Resorts, All-Inclusive Resorts, and Cruises.

  • And More! 


All MMV agents are provided with multiple opportunities for ongoing education via the following:
  • Exclusive MMV Online Education Modules

  • Supplier Webinars for MMV Agents

  • Agency Webinars

  • Supplier Online Education

  • Onsite Agent Education Programs

  • Individual and Group Familiarization (FAM) Trips

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